It involves a synchronized three-step process: precisely spraying water to dissolve stains, scrubbing with a brush head, and powerfully suctioning away the dirty water—all happening simultaneously. This eliminates the need for repetitive manual scrubbing, allowing you to achieve a deep clean in a single pass.

You may add warm water up to 50°C to enhance stain removal effectiveness. However, please do not add boiling water, as this could damage the machine's internal components.

It involves a synchronized three-step process: precisely spraying water to dissolve stains, scrubbing with a brush head, and powerfully suctioning away the dirty water—all happening simultaneously. This eliminates the need for repetitive manual scrubbing, allowing you to achieve a deep clean in a single pass.

① Check if the dirty water tank is full; ② Clear any hair or debris clogging the brush head or hose; ③ Ensure that the water tank is securely installed in its proper position; ④ Restart the machine after completing these checks to restore full suction power.

① Re-secure the clean water tank and/or dirty water tank to ensure a proper, tight seal; ② Inspect the water tanks and connection points for any signs of damage; ③ Do not fill the water tank beyond the "MAX" fill line to prevent overflow.

Yes, B300 pro products have a 1-years warranty, any problems in the use of the product, feel free to contact us.

It can be returned free of charge within 30 days, please note: only products that have not been used will receive a full refund.

We ship via UPS, usually 2-5 business days delivery.

Feel free to contact us, we will reply you as soon as possible.